Branding Halifax: not exactly as advertised

Halifax Mayor Mike Savage is inviting citizens of Halifax Regional Municipality to define our city. It’s very kind of him to attempt to engage citizens, but I fear the focus on words – not actions – might prevent us from achieving the stated goal: branding Halifax.

With the help of a marketing company, there is a social media campaign that is prompting people to put on their thinking tuques and come up with a new slogan for the city. In many respects though, it’s like asking Rumpelstiltskin to turn straw into gold instead of loading up your rucksack and heading for the hills to pan for gold.

Attempting to conjure up a brand through a clever marketing campaign might generate buzz, but I doubt it will lead to a true, lasting brand. You forge a brand by consistently acting a certain way over time.

With apologies to Dr. Seuss, a brand is sort of like Christmas.

“It comes without packages, boxes or bags!”

“Maybe branding doesn’t come from a store.”

“Maybe branding … perhaps … means a little bit more!”

A public relations firm can help promote a brand, but in HRM’s case, defining it is up to the government and the citizenry. The government can shape a brand by the way it governs and citizens can do so by the way we live.

If you want to define Halifax, don’t focus on the witty bon mots and pithy slogans – especially if they are hollow words.

If you must have a slogan, make them hallowed words and act accordingly: smartly, openly, honestly and consistently.

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